These Community & Conduct Guidelines apply to all interactions on or related to Realchems, including but not limited to reviews, comments, messages, community spaces, and communications with our support team.
Publication date: 02.10.2026
1. Purpose
These guidelines exist to ensure that interactions remain respectful, lawful, and consistent with the intended scope of Realchems. They are not intended to limit legitimate feedback but to set clear boundaries.
2. Scope
These guidelines apply to:
- product reviews,
- customer service communications,
- comments or messages submitted via the website,
- any community features operated by or linked to Realchems.
They may also be applied to external platforms or channels where Realchems maintains an official presence.
3. General conduct
When interacting on or with Realchems, you are expected to:
- communicate respectfully and in good faith,
- provide information that is accurate to the best of your knowledge,
- stay relevant to the product, service, or topic.
4. Prohibited content
You must not submit or share content that includes or promotes:
- instructions, guidance, or advice of any kind (including but not limited to product use or effects),
- claims about effects, outcomes, or performance,
- descriptions of personal experiences intended to imply use or results,
- illegal, unsafe, or misleading information,
- medical, therapeutic, or health-related statements,
- hate speech, harassment, threats, or abusive language,
- personal data of yourself or others,
- advertising, spam, or promotional content,
- content unrelated to Realchems or the relevant product or service.
5. Moderation and enforcement
We reserve the right to review, moderate, remove, or restrict content that violates these guidelines or applicable laws.
We may take action without prior notice and are not obligated to provide detailed explanations for moderation decisions.
Repeated or serious violations may result in restricted access, account limitations, or other appropriate measures.
6. User responsibility
You are responsible for the content you submit and for ensuring that it complies with these guidelines and applicable laws.
Content submitted remains your responsibility, even if it is not immediately moderated or removed.
7. No endorsement
User-generated content does not reflect the views of Realchems and does not constitute endorsement, advice, or recommendation of any kind.
8. Changes to these guidelines
We may update these guidelines from time to time to reflect operational, legal, or platform-related changes. The version published on the website applies at the time of interaction.